30 day "Love it or Return it" policy
For paddle orders placed on BNBpickleballcom, we offer a 30-day “Love it or Return it” policy.
If, for any reason, you are unhappy with your paddle(s), you may return it for a full refund, minus any shipping costs, no questions asked. We may ask you a few questions about why you were unhappy with your purchase, but this will only be in an effort to improve our product, not an attempt to prevent your return.
All other items ( balls, apparel, etc.) must be in new and unused condition to qualify for a return and must be returned within 30 days of purchase to qualify for a refund.
After 30 days
If 30 days have passed since your purchase, we’ll assume you’re loving your new paddles and are crushing it on the courts. But in case you encounter some workmanship or manufacturing issues
Bread & Butter warrants the paddles to be free from defects in workmanship and materials when used for the intended purpose under normal use and conditions FOR 6 MONTHS FROM THE DATE OF RECEIPT OF THE ORIGINAL PURCHASE in the United States and Canada. The warranty is non-transferable and only valid to the original purchaser. The warranty does not apply to replacement paddles.
This warranty is VOID for the following conditions:
Normal wear and tear. Damage through improper usage (striking the ground, other paddles, or anything other than a pickleball). Negligence, acts of nature, or accident .
Wear and fading of graphics.
Used in commercial applications or rentals.
Modifications or repairs made to your paddle.
Purchased from a non-authorized Bread & Butter dealer.
Purchased paddle in used condition.
Not being the original purchaser.
The paddle was won in a promotion or in a competition.
The following is not covered by the warranty:
Fading of graphics.
Rattling that doesn't effect performance.
Hitting of non-pickleballs such as the ground or fenceposts.
To initiate a return please click the "CONTACT SUPPORT" button below.